I need legal assistance in Italy, can your law firm help me?
Yes. In order to respond to requests from the Internet and foreign countries, our firm provides distance legal consulting and assistance services. With its three strategic offices, MASSA Law Firm is able to offer ongoing support, both in and out of court, to private individuals, professionals, companies and public bodies throughout Italy and abroad.
The nature of online consulting and assistance activities may vary depending on the type of dispute or issue stated in the request. An example may be the written preparation of legal advice or a letter (for example a formal notice) or a deed (such as a contract), but it may also consist of more substantial ongoing distance support, whether judicial or extrajudicial.
If a request is a matter of legal advice, a consultation is a particularly quick, convenient tool for receiving a trustworthy legal advice from a professional in the sector. It is also highly recommended for those intending to take legal action against a person or company but, due to cost implications or the nature of the dispute, would firstly be seeking a low outlay option to seriously consider the grounds, advantages and possible risks connected with legal proceedings.
On the other hand, ongoing distance support represents the ideal solution for those who require the dedicated and continued assistance of a solicitor with specific expertise to whom you can grant a mandate to deal with a particular situation, judicial or otherwise.
Distance assistance is mostly offered through email, phone and chat, with the option of arranging videoconferences via Skype.
1) The first step is to formulate your request, describing the problem in detail, including any supporting documentation. Send everything to email address: email@example.com or to certified email address: firstname.lastname@example.org
The email must contain your name, without which the email will be rejected automatically.
2) After evaluating the request we will contact you regarding whether we are available to accept the assignment and a quote for the requested service, along with an indication of the timescale necessary to carry out the work. This schedule is intended as an indication only, and may vary depending on the complexity of the issue, the nature of the activity requested and any holidays or pre-holiday periods (obviously not counted).
If the assignment is a matter of ongoing judicial and extrajudicial distance support, the fee quoted is a "deposit" for the work unless otherwise agreed.
3) If you accept the quote, you must generally pay the quoted sum within 24-48 hours using one of the payment methods accepted by the firm. When making your payment, please include the personal details you have already given us, along with the additional information necessary for us to carry out the services (outlined in the paragraph below), and also provide a copy of your current identification document, tax code and VAT registration number, if applicable, for issuing the invoice.
4) Once payment has been made, the period for the provision of services begins, after which -for example in the case of advice, letter or deed- you will receive the requested work by email or ordinary post, with the invoice for the work provided enclosed. For cases of ongoing judicial and extrajudicial distance support, nothing will be sent by email or ordinary post, since these activities are not concluded with the completion of a single deed, or the preparation of an individual written document.
IMPORTANT NOTE ON ONGOING SUPPORT REQUESTS
When the nature of the assignment involves ongoing judicial distance support, at least one meeting in person is necessary between you and the owner of the firm at one of our offices.
A prerequisite for arranging the meeting is that you must send a copy of your current identity document and tax code by fax or email. You may also be required to pay a deposit of the fee and/or charge for travel expenses.
The email requesting consulting or assistance should contain your name.
Please note that when the quote is accepted and the sum expressed has been paid, you must provide us with a copy of your current identification document, tax code and certificate of incorporation (if applicable). In addition, you must notify us of all the following information:
Before you request an appointment at one of our offices, you must provide us with a copy of your current identification document, tax code and certificate of incorporation (if applicable). Furthermore, there may be a deposit or charge for "travel expenses" to be paid in advance.
- Pursuant to Legislative Decree no. 196 of June 30 2003, we declare that your personal data and any documentation submitted for the purposes of the provision of services of distance legal consulting and assistance will be processed according to the principles of correctness, lawfulness and transparency, and the protection of privacy and rights of the applicant.
- According to Article 13 of the relevant decree regarding the protection of personal data, we inform the applicant that the processing of the said data is exclusively directed and connected with the provision of services of distance legal consulting and assistance.
- No other use will be made of your data, and we will not disclose the data you provide to MASSA Law Firm to any third party.
- The supply of your data is necessary for you to be able to use the distance legal consulting and assistance services. Without this data your request will be rejected.
- Data will be processed using computerized means and in full compliance of the security measures of the abovementioned legislative decree (and subsequent amendments).
- The data controller is MASSA Law Firm in the person of Mr. Rocco Gianluca MASSA, Via Raimondo Pece 59, 71042 Cerignola (FG); email: email@example.com
- You may exercise your rights pursuant to Article 7 of the abovementioned legislative decree (reproduced hereinafter) at any time.
Article 7. Right to Access Personal Data and Other Rights
1. A data subject shall have the right to obtain confirmation as to whether or not personal data concerning him exists, regardless of whether or not already recorded, and the communication of such data in intelligible form.
2. A data subject shall have the right to be informed:
a) of the source of the personal data;
b) of the purposes and methods of the processing;
c) of the logic applied to the processing, if the latter is carried out with the help of electronic means;
d) of the identification data concerning the data controller, data processors and the representative designated as per Article 5(2);
e) of the entities or categories of entity to whom or which the personal data may be communicated and who or which may acquire knowledge of said data in their capacity as designated representative(s) in the State's territory, data processor(s) or person(s) in charge of the processing.
3. A data subject shall have the right to obtain:
a) updating, rectification or, where interested therein, integration of the data;
b) erasure, anonymization or blocking of data that have been processed unlawfully, including data whose retention is unnecessary for the purposes for which they have been collected or subsequently processed;
c) certification to the effect that the operations as per letters a) and b) have been notified, as also related to their contents, to the entities to whom or which the data were communicated or disseminated, unless this requirement proves impossible or involves a manifestly disproportionate effort compared with the right that is to be protected.
4. A data subject shall have the right to object, in whole or in part:
a) on legitimate grounds, to the processing of personal data concerning him/her, even though they are relevant to the purpose of the collection;
b) to the processing of personal data concerning him/her, where it is carried out for the purpose of sending advertising materials or direct selling or else for the performance of market or commercial communication surveys.
In accordance with Article 7 of Legislative Decree no. 70 of April 9 2003, Article 49 of Legislative Decree no. 206 of September 6 2005, Articles 31 and 32 of Legislative Decree no. 59 of March 26 2010, and in accordance with the provisions of the Code of Legal Conduct, we report the following:
- The name of the information society service provider and owner of MASSA Law Firm is Mr. Rocco Gianluca MASSA;
- The registered office and main postal address is Via Raimondo Pece 59, 71042 Cerignola (FG);
- For secondary postal addresses see section "Contact us";
- For contact details and to contact us see section "Contact us";
- Professional association membership: Foggia Bar Association - Registration no. 7218;
- Professional title: Solicitor; State issued in: Italy;
- Main professional reference regulations: see link #1 and link #2 (available language: Italian);
- VAT Registration Number: 03736660717 (name for VAT purposes: MASSA Rocco Gianluca); Tax code: MSSRCG77T08C514C;
- Professional liability insurance policy details: AIG Europe Ltd., General Agent for Italy address: Via della Chiusa 2, 20123 Milano, Italy. Policy No. BLUE053503, Expiry: 25.03.2019, Limit of indemnity: 1,000,000 euros, Geographical scope: Whole world excluding USA and CANADA;
- Payment for distance legal consulting and assistance services is generally quoted and agreed according to Ministerial Decree No. 55/2014 in writing between the owner of the firm and the applicant on the basis of an estimate that varies depending on the quantity and complexity of issues and the activity requested (to which is added VAT of 22% and a CPA/Lawyers Provident Fund charge of 4%);
- Payment and service provision methods are contained on this page in sections "How do distance services work?" and "Payment methods accepted for online services";
- In accordance with the provisions of Article 59, paragraph 1, letter a), of Legislative Decree No. 206/2005, for the legal consulting and assistance services provided by Mr. Rocco Gianluca MASSA and more generally by MASSA Law Firm, the consumer expressly acknowledges and agrees that he will lose his right of withdrawal once the contract has been fully performed by the trader;
- For the amicable and out-of-court resolution of any challenges or disputes between lawyers and clients, the Foggia Law Society provides for a special delegated body called the “Court of Foggia Mediation Body”. All information, complaint procedures and access to the platform of this body are available at the following link:
- In addition, for the amicable and out-of-court resolution of any challenges or disputes between lawyers and clients in the European Union, it is possible to use the ODR platform established by Regulation (EU) No. 524/2013, available at the following link:
- For matters not expressly provided for, where the applicant is a consumer (i.e. a person acting for purposes other than business, trade, craft or professional activity undertaken), please refer more generally to the provisions of Italian Legislative Decree No. 206/2005 and the rights of consumers referred specifically to in Chapter I of Title III of Part III (Article 45 et seq.) of the same Decree;
- For the remaining aspects, in particular for cases where the applicant is not a consumer, reference is made to the Civil Code, Legislative Decree no. 70/2003, Legislative Decree no. 59/2010 and additional regulations in force on the subject.
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